I received a wrong item from this company. I have been writing to them many times but no action taken after 1 week. Very disappointing.
Im very sorry for not answering sooner. We replied to you via email as well, here's what we sent:
Dear Chong,
Grega here from SharpEdge, thank you for your messages. I am very sorry that we haven't replied on time, this is not how we normally operate. I know it is very annoying when a company doesn't answer your emails.
I checked why this happened. Your first email went to spam, so we didn't see it. We received your second message on Dec 12, but due to the increased number of emails we received during this holiday period, we didn't get to it yet (as it was communicated via the auto-reply you received from us).
Let's get to the main issue - the wrongly sent item. I'm sorry for the mistake. Normally we would make an exchange of products, but in the meantime we sold out on the 4-sided leather strop. If you would still like to receive the set you ordered, we can let you know once we receive it back in stock.
For the wrong set you received, you are welcome to keep it free of charge as our apology for the late answer. I issued a refund for the Strop & Polish Pro set, you should receive it in the next few days.
Please let me know if this works for you, and if you'd like to be informed once we receive the Pro set back in stock.
Best,
Grega
I bought the Tojiro chef knife with engraving as a gift and my bf adored it! Sharp Edge team is wonderful, I will surely buy again from them - from the order to the communication for the engraving to the super-fast delivery, they are true professionals and I couldn't be happier!
I had to break down a whole amberjack (kampachi) at work. Cuts through the bones like butter. Took the tail and head off 0 resistance
Merci pour faire des prix fixes (sans surprises de taxes)
Super petty de Nigara, simplement magnifique !
It is probably the best quality Vg10 money can buy.
Thin, performant blade geometry, good cutting performer, good edge retention.
I highly recommend!
Compaired to Zdp189, this Hap40 is better balanced in steel alloys, and less brittle. Second best edge retention from japanese steels, and also better blade geometry for excelent cutting performance.
It is also verry well priced for this type of steel. I love it
It is probably the best japanese steel used for kitchen knives, with longest edge retention.
Come ogni black friday compro un coltello e degli accessori.
Ho comprato questo coltello e ho trovato una lama poco affilata, peccato…
Per il resto il coltello molto interessante
Hi Edoardo,
thank you for leaving a review for our ZDP-189 Bunka Black 190mm knife. We apologize for any disappointment with the sharpness of the blade. Smithies, sometimes leave some room for the customers to put the final edge on the knife according to their preference. However, we would be happy to assist you with a solution. We will be contacting you privately.
Thank you for your support during our Black Friday sale.
Happy cooking!
Not actually my problem: it won’t physically fit my ZDP-189 Bunka. No, i can’t stretch it. The way it fits will jave me slicing through its threads. Wouldn’t it be cool if i had a knife it actually fit. Unless you have any ideas, here it sits—not worth the postage and time to deal with. Suggestions(?)
Hello Jeff,
Thank you for your order and for taking the time to write us a review.
You are correct—the leather saya (195 mm) does not fit the Yoshida ZDP-189 Bunka. For this knife, we recommend either the wooden saya (designed for the right side of the knife) or the medium plastic sleeve. The blade is simply too wide to fit properly into the leather saya.
When purchasing a saya for a knife you already own, we suggest checking the knife’s product page. All available saya options are listed there.
I will reach out to you privately with options on how to proceed with a return.
All the best,
Urban
Nice knife. Fit and finish were excellent.
Given as a gift to a couple who do a lot of hosting.
So far, they're very happy with the knife.
Beautiful knife, a very nice weight, and feels great in the hand. It's not the greatest Kurouchi finish, nor the sharpest out of the box, but it's been a great knife to use nonetheless.
The one I received was scratched and had poorly applied kurouchi finish. Also, not exactly sharp out of the box. Nice balance and shape though.
This is fantastic value for money - obviously you need to be aware and deal with the usual Shimogami 1 characteristics but if you are happy to do so, this is a real workhorse in the kitchen
Very fast delivered and amazing service!!!
It was many year wish to have my own( big mamma).
Now I have it thank you so much Sharpedgeshop Team.
This‘s my frist time order From Sharpedgeshop!!!
I‘m very sure this‘s my last order.
Thank you again
Nice weight to the knife, came razor sharp, comfortable to hold and use for a long time. Highly recommend.
Super knife! So happy! And the best service and very fast delivery! I wil recomend every body that i know to order knifes here!
Super happy! Thanks!
What an excellent knife for my hand and my style of use. Good balance, sharp, a pleasure to look at and use.
I have a collection of Japanese knives, but this is the one I use.
I also purchased its bigger brother and feel the same about it.
Well done, well done.
A pleasure to work with this business and compliments for their presentation and service.